Do I have to pay extra fees?
You will have to pay only the city tax. The tax is € 1.50 per person, for the first 4 nights. In case the price of the overnight stay is higher than EUR 200.00 the fee will be EUR 3.00
What are the check-in and check-out times?
Check-in is at 2 p.m. and check-out is at 12 a.m.
What's the breakfast time?
breakfast room is open from 7,00 a.m. To 10,00 a.m
Can I have my breakfast served in my room?
Yes, room service is available from 7,00 a.m. To 10,00 a.m
Ar special request, such as gluten free meals , menageable?
yes, in our breakfast you can find gluten-free items and soya milk
What is the maximum age that a child can sleep beside their parent?
Are there any smoking rooms?
Yes, we have smoking rooms and no-smoking rooms.
Can I get extra pillows?
yes, for extra pillows please contact the reception
Are there connecting rooms?
yes, there are connecting rooms (double with twin or double with double)
are there elevator?
yes, we have two elevators reserved for our guests
what's the opening time of the terrace?
The terrace is open from 8,00 a.m. To midnight
Is internet connection possible?
yes, free wifi available in the rooms and in the public areas. On request, by charge, ultra fast connection available
Are there usb charge in the room?
Yes, in every room there is a multi socket with two usb ports
Are pets permitted?
Yes, our hotel is pets friendly and you little friends are welcome
Is there a laundry service?
yes, we have a laundry service by charge, for more information ask to the reception
Where can I leave my bike?
we have a secure room underground where you can leave your bike
What should I do, if I lost or forgot something in my room?
Please contact the hotel directly. Our rooms will be cleaned daily, so that your item probably has been found by our housekeeping team.
Where can I get a copy of my invoice after departure?
Please contact our hotel team, which will send you a copy of your invoice.